The BOOX.DEV Appointment Booking system makes it effortless to set up Group Appointments and set participants’ lower and upper limits.
Appointments may vary depending on the demands of the service sector and the business process. In some cases, the number of people who can participate in a single appointment may change. In some cases, this is limited to a few, while this figure can reach very high levels in some cases.
It is important to specify the number of customers to attend the group appointment and set limitations because you can adjust your office accordingly. You also don’t have to deal with the number of customers that exceed your official capacity.
Therefore, it will be best for you and your business to indicate all the limitations in the appointment system and the fees associated with these limitations.
Why are Group Appointments important for businesses? #
Group appointments – also called Group Visits or Witnessed Appointments – vary widely but tend to have several core elements to ensure that clients get the service they need with less money.
Also, experts say such appointments may allow business owners to see more clients, provide more service and increase practice revenue if they are done well. Group visits can be either a substitute for or an addition to a traditional appointment.
How to set up Group Appointments feature at BOOX.DEV? #
You can set whether the service you offer will be group service or limited to only one person by going to the service settings. You can also make restrictions on the number of people to attend when group appointments from this section. After specifying the maximum number of customers that will be valid for the service appointment to be offered, you can start using this feature.
In addition, your customers can choose how many people they will bring with them when making an appointment. Depending on the service capacity, your customers can bring as many people as possible and make appointments for everyone who will come in a single session.
Also, when any timeslot’s capacity is reduced by at least 1, a badge will appear on the timeslot, indicating the timeslot’s total capacity and currently occupied capacity.
When you set the service capacity as a group, individual customers will be able to make appointments for the same timeslot. Thus, all appointments made for a particular timeslot will be created as a single group appointment, and all participating customers will appear here.
At the same time, we would like to point out that when you add an event for any timeslot via Google Calendar, if the service is a group service, then you can add your customers as attendees via Google Calendar. The customers you add will decrease from the service capacity.